At Dream Clean, your privacy is one of our highest priorities. We are deeply committed to transparency, clarity, and maintaining your trust. Our privacy practices are designed to ensure you feel confident and informed about the data you share with us. We want you to understand how and why we use the information you provide, and we strive to be open and ethical in our handling of that data.
This policy outlines, in detail, how we gather, utilize, protect, and share the personal data you provide when engaging with our services—whether through our website, mobile communications, third-party referral systems, or any other official channel. Your experience, comfort, and peace of mind are central to our business philosophy.
We only collect information that helps us serve you better. This includes, but is not limited to, standard personal details that help us schedule, confirm, and personalize your services.
When you use our services or claim promotional offers (such as our $1 bathroom clean), we may collect personal information including your:
- Name
- Email address
- Phone number
- Address
- Service preferences and history
We treat your information with care and use it only to enhance your customer experience. Our systems are designed to ensure accuracy, confidentiality, and convenience.
We use your information to:
- Schedule and deliver cleaning services
- Send service-related updates and reminders
- Provide promotional offers, loyalty discounts, and important service alerts
- Improve our customer experience
Occasionally, we may send you friendly updates, seasonal reminders, or curated offers that align with your past preferences. Our goal is to be helpful, not annoying. You are always in control.
By submitting your information through any of our forms, you consent to receive communication via email, SMS, phone calls, or automated messages from:
- Dream Clean
- Our affiliated brands and partner service providers (e.g., lawn care, pest control, window washing, handyman services, etc.)
You may receive offers related to home services that are unaffiliated with Dream Clean by brand, but are part of our trusted local partner network.
Each brand or service provider operates independently and may contact you using the contact details you’ve provided.
In some cases, we may share limited data with highly vetted service providers who we believe offer relevant value. We ensure our partners operate with integrity and respect for your time.
We may share your contact information with:
- Partner businesses offering relevant home services
- Affiliates within our home services network (roofing, plumbing, carpet cleaning, lawn care, etc..)
- Third-party vendors who assist with marketing, scheduling, and communication on our behalf
We do not sell your data to random companies outside the home service industry.
We understand how important it is to maintain control over your inbox and phone. Our opt-out process is fast, respectful, and available any time.
You may unsubscribe from promotional communications at any time by:
- Clicking the “unsubscribe” link in an email
- Replying “STOP” to any SMS
- Contacting us directly at [email protected]
Please note: If you receive messages from multiple providers, you will need to unsubscribe individually from each sender.
By continuing to interact with our services, you acknowledge that you’ve read and understood this policy. We appreciate your trust and promise to honor it.
By using our services, submitting your information, or interacting with any Dream Clean promotional offers, you consent to this privacy policy and the use of your data as described above.